Shipping, Handling and Returns.
Shipping usually takes 5-10 business days depending on the delivery location. You can pay extra for overnight or 2 day shipping on Reproductions.
Reproductions are shipped by the printer and are 100% guaranteed. Should there be damage, which is very very rare (these guys are experts at shipping), please keep the box it came in and return the piece to me and I'll refund you the full price. Please notify nikki@nikkinienhuis.com within 7 days of delivery to be eligible for a refund. You will be responsible for the return shipping costs.
Originals - I use a professional framer to ship out the originals that I sell. He too is an expert. Should your painting get damaged, or in the event that the work just doesn't fit your needs, I ask that you return it in the same box it arrived in. Please notify nikki@nikkinienhuis.com within 7 days of delivery to be eligible for a refund. A full refund will be issued upon the safe receipt of the painting. You will be responsible for the return shipping costs.
International Shipments
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Shipping costs are calculated at checkout based on total spend or weight and distance. If there is any discrepancy -/+ we will let you know via email.
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International packages are a bit outside of my control. Boarder fees, duties, and handling fees may be charged by other countries. Tracking is also quite unreliable with international shipments.
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WHO ACTUALLY OWNS THE PAINTING?
I retain all rights to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I retain the right to make REPRODUCTIONS OF ANY AND ALL ARTWORK I CREATE UNLESS THE COLLECTOR HAS PURCHASED THE FULL OR PARTIAL RIGHTS TO THE ARTWORK (this is in addition to purchasing the original).
The Collector or buyer may not reproduce the artwork in any way without written permission.
If the artwork ends up being reproduced in a magazine or other media I only ask for credit (and congratulations! that means your home is super beautiful!).
When you purchase an original painting you, the collector, have the right to display the artwork in your home or business (hooray!) but the artwork may not be resold or reproduced without my written permission.
Please let me know if you are interested in purchasing full or partial rights to your painting. Some collectors chose to purchase my right to reproduce the artwork to ensure it will never become a print. I am totally happy to discuss that with you if you would like!